Have an idea?


Share it with us or vote on other people’s ideas. Our product team is listening.

Procentive Feature Suggestions

We love to hear feature requests from you! Use the field below to search for existing ideas. Vote on ideas you like or agree with. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately.
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Input Remit Files into Procentive

    Please add the ability to import a remit file from an external source to add outside payments to Procentive that would come from a Payment option on a facility's website. This would be instead of having to log into the client portal, a simpler option to "Pay Now" that would take you to an external payer site to pay on an account.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Revenue Cycle Management  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Custom Date Range Function

    Payments Module - create an custom date range field that allows staff to search within the module for a specific date range. When selecting "All" slows down Procentive and staff productivity.

    8 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Revenue Cycle Management  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Collections Report

    Wondering if a report could be made/modified to show the aging buckets from date of service to payment date. Run by location, payer, date, date of payment. Group by payer, location, (staff?), (code?), other?

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Revenue Cycle Management  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Term Dates

    Field options for Term Dates within all modules.

    1) Patient insurance changes - would be nice to be able to term insurance coverages, and show only active payers when viewing accounts

    2) Payer Module - Enter term dates for old or unused payers. Still would like to view in reporting and to be able to carry a balance.

    3) Programs - Enter term dates for old or unused programs. Still would like to view in reporting and to be able to view patients still enrolled in an unused program (if applicable).

    4) Codes - Enter term dates for old or…

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Revenue Cycle Management  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. Contracting & Re-credentialing Maintenance

    • We would like to house our payer, provider, and facility contracting and credentialing updates, renewals, and due dates.
    • Would it be an option to utilize an due date feature for upcoming recredentialing for our locations.
    • An option to identify dates for when payer contracts became effective.
    7 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Revenue Cycle Management  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Credit Card Processing Charge Shown

    Would it be possible for those customers that use CC processing through Procentive's partners to show the Credit Card processing payment or percentage taken out?

    Currently, we have customers that are trying to reconcile the payments / accounting module with their bank accounts or systems, such as Quickbooks. Recently, we had a customer figure out that a large part of the discrepancy was that we showed the full client payment but their bank account only showed the payment minus the 1.5% transaction fee that the Credit Card Processing company takes out.

    2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Revenue Cycle Management  ·  Flag idea as inappropriate…  ·  Admin →

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base