It would be nice to be able to upload a file when creating a ticket -
I can't find where you can upload when creating a ticket, that you have to send the ticket, then open and attach the upload. It would be nice to be able to upload when creating the ticket.
8
votes
Wendy Roeber
shared this idea
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Anonymous commented
It's quite inefficient and unintuitive to have to create a ticket meant to share a document and not have it as an initial operation option. the ticket needs to be reopened and the uploaded through comments or is there an option I'm missing??