Log out of Portal after User is Inactive
There are cases where people have tried to activate their portal with us, and then they receive an error that they're already logged in. After troubleshooting, some of them have realized that they are still logged into their portal account with another provider at another clinic that they haven't attended in years.
Is there a way to have the account log out after they are inactive? I feel like it could be a privacy concern with shared devices in addition to causing issues when households have one computer and multiple accounts on the portal.
3
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Bella B.
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