More data regarding unkept appts
We would like to be able to get more detailed data regarding reasons for unkept appts beyond just Client Canceled, Staff Canceled. At this point we can type in the Reason for status change textbox, but that's freeform text so there is no consistency and makes it difficult to tabulate the data to see any patterns, etc. It would be nice to have a user-defined picklist for this purpose.
2
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Jana
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