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Procentive Feature Suggestions

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46 results found

  1. Credit Card use

    I WISH WISH WISH Procentive could create a report you could run or create a pop up message that would appear, that Procentive would know that you just posted an insurance payment to a clients DOS (like we post through the ERA module) and the system see's that there is a CC on file - it would alert us right away so that we could run the cc for the client responsibility.

    Also, I WISH WISH WISH Procentive would see a time-add and could see that there was a $ ($30) amount in the "copay" field and it would signal…

    2 votes

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  2. Authorization control on claims

    We just billed a batch of claims to BHF/CCDTF, but they went out with an authorization number from the client's retro-termed PMAP insurance. Suggestion: Beyond the warning pop-up "Make sure you check the amounts tab for the correct rate, client responsiblity (copay), etc.", build in a control that ensures the Authorization field is pulling from the Payer being billed. I can currently select any authorization available through any payer as long as it matches the code.

    2 votes

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  3. billing outpatient, change of payers

    When payers change, allow for each service line to be updated with the new code, rate, auth, etc. in the "Change Time" window just like it does when selecting the appropriate code, marked with "(auth)" at then end, in the Service window. Either that, or allow individual line changes in the Group format Service window without disturbing the other lines in the group.
    Also, in addition to the drop down to select different payers in the "Change Client" window, could there be some master list, so it's obvious at a glance what a client's payer history is? I find it…

    1 vote

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    0 comments  ·  Billing/Claims  ·  Admin →
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  4. Allow adding internal units for billing codes to weight for different reimbursement rates (not to travel on billing)

    Please consider adding a space to assign units (15 min increments) to codes that do NOT travel on billing/invoices. We need this feature added so we can weight clinician compensation in accordance to the codes they bill. Some codes pay out higher per unit than others, and we want a way to compensate the clinicians for the increased revenue brought in.

    Example:
    Code 1: bill 1 unit only but is paid out at $250.00 (we want to give clinician credit for 4 units due to the higher reimbursement and non billable time spent on the code).

    In practice, we would…

    1 vote

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    0 comments  ·  Billing/Claims  ·  Admin →
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  5. Logic to screen for modifier/POS compatibility

    We spend a fair amount of time correcting modifiers and POS in the Billing Module. For example, clinicians select 90834 GT but then select POS School instead of POS Telehealth. Or they select 90834 but then select POS 02 or 10 for TH. Would Procentive be able to add logic that would at least prompt a clinician to verify/update either CPT or POS if the POS does not match the code selected?

    1 vote

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    0 comments  ·  Billing/Claims  ·  Admin →
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  6. Ability to adjust billing time/units more specifically

    There are a couple of codes that need to be billed as such:

    bill 1 unit = 45 min and 2 units = 45-60 min

    Need to be able to do more than what is currently possible.

    1 vote

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