Procentive Feature Suggestions
344 results found
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Block autofill
Wondering if there is a way for Procentive to "block" autofill from happening, if a user has it turned on in their browser settings? I know it's recommended to have it turned off, but curious, if this could be a fail safe, in case this step gets missed.
1 vote -
base codes and base modifiers to allow for multiple rates
Give us the ability to have set a base of codes and a set base of modifiers (both of these would not be attached to each other). So it would be more like a drop down system. We first select the code from a drop down. Then once we have that if a modifier(s) is needed, then we have separate dropdowns for modifiers. This would then allow for the multiple modifier combinations insurances use, but NOT require thousands of the same codes set up in the system. So basically have a CPT code module and a modifier module and WE…
2 votes -
Clinician notification when documents are signed
It would be helpful for clinicians to be notified when documents are signed via the client portal, this way they would not have to guess or go under clinical charting to see if the document has been signed by the client. Notification could be done by ticket or by email, this would be extremely helpful and eliminate the guess work of who has signed what documents.
6 votes -
Sync Location with Availability.
When adding an appointment from the Staff Availability, have the appointment Location flow when the appointment is being created. Saves from human error and a click.
2 votes -
Failed Prescriptions
Please provide an alert that pops up in the ePrescribe module when a prescription fails, rather than having to click several places to figure this out. Some of the medications are not showing up on the failed tasks list and the only way they find out it has failed is because the patient is unable to pick up the medication and when the provider clicks on the "details" of the medication it shows it has failed.
2 votes -
Report 2070 additional information
Is there a way that to this report it can pull what Insurance the service line is linked to.
3 votes -
Confirmation email
We would like the ability to have the option to send a confirmation email when a client is added to an appointment
3 votes -
Use Families module to link portal accounts for family members
We should be able to use the families module to link client portal accounts in the same family so that only one login is needed and scheduling can all be done from one portal account.
1 vote -
waiting list
Waiting List in Appts - sortable
It would be great to be able to sort using the column headers in the waiting list to be able to more quickly find clients who've been on the waiting list the longest when an appointment becomes available.6 votes -
More info displayed on browser tabs
Is it possible to add additional info to a browser tab when you hover over it? Example would be if you open up multiple documents for a client, it opens up additional tabs. You can hover over it and it show the clients initials and #. I'm wondering in this case, could Progress Note or Treatment Plan, etc be added to the text when you hover over it.
1 vote -
Clinical charting feature
It would be helpful if Procentive could reinstate the "Select All" option in the client charting module. This not only saved time when having to fax a client's record but also allowed us to quickly pull up the whole record in a PDF and then search for specific clinical material using Control-F in the PDF.
3 votes -
Client Module > Notes Tab
It would be helpful if there was a warning prior to deleting a Note. If you accidentally hit the delete button instead of edit (which are very close together), it's gone and you would need to try and remember what the note said to add it again.
3 votes -
Requiring a signature prior to sending out a claim
Creating this would help prevent human error and ensure documents are compliant.
2 votes -
Addition to Misc tab
In the Client's profile, Misc. tab, could an additional field be added, School District? Not only is school important but district is as well for reporting purposes.
In addition to this, also have this field pulled into the 3400 as well.
3 votes -
Ability to adjust billing time/units more specifically
There are a couple of codes that need to be billed as such:
bill 1 unit = 45 min and 2 units = 45-60 min
Need to be able to do more than what is currently possible.
1 vote -
3260 Report
Please add a column(s) that would differentiate which payer type there is still a balance on. Private/Copay/Government etc....
4 votes -
SMS Reminder Messages should NOT automatically cancel appointments without notifying the provider
Currently, Procentive will send SMS text message reminders to clients. Even though the message says "Do Not Reply to This Text", if a client replies and says the word "Cancel" in the response, it will automatically cancel the appointment.
This is incredibly confusing because the appointment change log will not show any changes to the appointment, and the provider won't be notified about the change in appointment status, and it has caused clients to be considered a "No Show" instead of a "Cancel" or a "Late Cancel".
The SMS should either not accept replies at all, or if it accepts…
4 votes -
Dark Mode
Hi, I would like to suggest adding a user preference option of Dark Mode. This would ease the usage of Procentive for those of use with eyesight and headache issues. Comparable settings can be observed in Windows Office 365 and Google Chrome settings.
Thanks!
2 votes -
Billing Status Default view
Would love to be able to default the Color type to Billing status in the Appointment module/schedule for the agency.
3 votes -
Charting and Service Line
Create a report that shows what documents in clinical charting have or do not have service lines and whether they have billed, and by what payer.
3 votes
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