Procentive Feature Suggestions
347 results found
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Messaging on client dashboard
Could Procentive add Messages to the client dashboard to provide quick access similar to Tickets?
2 votes -
Editing time Adds
When editing a Time Add, it would be easier if I did not have to re-enter the code every time.
2 votes -
searching for closed ticket
It would be great if closed tickets could be searched for by words in the subject line. If I know I did something with the help of Procentive, but it was months ago, and I don't remember how, I would like to search for it. The only available search options are not useful.
2 votes -
Restricting Diagnosis Codes that Appear in Time Add
Using the pre-select feature to limit the diagnosis codes pre-selected when adding service lines is helpful, but restricting what diagnosis codes even show up as options would eliminate even more room for error. Essentially, it'd be great to have the diagnosis codes listed as options at the service line level restricted to only those diagnosis codes associated with that program on the Diagnosis tab.
2 votes -
MHIS
Is it possible to set up the Mental Health Information System (MHIS) form for single upload as well as batch upload? We are a small organization and single upload would be great. Right now we have to re-type the information in MN-ITS, but if it linked directly to Procentive, that would save a lot of time. Thank you for considering this.
2 votes -
Credit Card Processing Charge Shown
Would it be possible for those customers that use CC processing through Procentive's partners to show the Credit Card processing payment or percentage taken out?
Currently, we have customers that are trying to reconcile the payments / accounting module with their bank accounts or systems, such as Quickbooks. Recently, we had a customer figure out that a large part of the discrepancy was that we showed the full client payment but their bank account only showed the payment minus the 1.5% transaction fee that the Credit Card Processing company takes out.
2 votes -
3560 statement enhancement
Thank you for removing the "return requested" from the 3560 statements. I'm wondering if that now-blank spot could be used by individual companies to insert a message. For example, we stamp every outgoing statement envelope with "address service requested." If we could us the now-blank space, it would save a bunch of time.
2 votes -
Restrict codes listed in the Service - Work (Time Add) window to ones that match the Program (pulled from client Authorizations)
Procentive already has a feature that restricts codes in Group Time Add to active codes with auths for that client. Take it a step further and only show codes for each (as pulled from the client's authorization where the program was selected) that match the Program selected in the Service - Work (Time Add) window.
1 vote -
Separate system for rejections and errors from X12 Reports
In addition to or instead of the X12 Claim Data Reports, communicate rejection and error information exclusively for the client, date of service, and billed amount the error or rejection pertains to. The current system displays an enormous amount of text, most of which is of no interest to the user, requiring users to search for the rejection, determine where (and if) it applies, research what the rejection means, and frequently open the payments module for a different client who's not on the claim originally clicked on.
1 vote -
X12 Claim Data Reports Font Size
Increase the font size on the X12 Claim Data Reports to match the rest of the standard font size throughout the program. Currently, it defaults to very small text and a font that is difficult to read.
1 vote -
Easier way to view Releases of Information
Suggestion to add a drop down option in the "Type" field in the Clinical/Charting module. The option would be entitled "Release of Information" so all ROI's can be viewed together.
1 vote -
1014 Report - Commercial Member ID
Hello,
Would it be possible to add a field to pull the member id for the 1014 report? I see that we can pull the MA member id, but not for commercial payers. This would be great if it was something that could be added.
Thank you!1 vote -
Report 2030 - add Program Code selection option
Add parameter to allow Report 2030 to be pulled by Program Code (including multi-select).
1 vote -
Report 1300 - add Program Code selection option
Add parameter to allow Report 1300 to be pulled by Program Code (including multi-select).
1 vote -
3130
It would be great to have the 3130 report to have a feature where it links to the workflow module when there is a workflow set up to send notice of a treatment plan review being due. Once the workflow is completed by the staff associated with that specific patient, the treatment plan expiration would then no longer show up when running the 3130 report stating that it is expiring.
1 vote -
credentials
We would like a column added to the Staff Module landing page that shows each therapist's full credentials.
1 vote -
billing outpatient, change of payers
When payers change, allow for each service line to be updated with the new code, rate, auth, etc. in the "Change Time" window just like it does when selecting the appropriate code, marked with "(auth)" at then end, in the Service window. Either that, or allow individual line changes in the Group format Service window without disturbing the other lines in the group.
Also, in addition to the drop down to select different payers in the "Change Client" window, could there be some master list, so it's obvious at a glance what a client's payer history is? I find it…1 vote -
Add New CCBHC Fields to Raw Data Report
In the Raw Data Report parameters, there is an "Additional Fields" dropdown that allows us to choose from a range of Client Fields to pull onto the report. The Client Fields include several demographics found on the client card; however, none of the newly added CCBHC fields (e.g., Consumer Status, Housing/Residential Status) are on there.
It would be really helpful to have those fields added so that they can be selected on future raw data reports without requiring a form.
1 vote -
Signature features
Since the signature box dates the signature why not eliminate the date box?
Move the save button near the signature code box.
Eliminate the pop up box that asks if I really intend to sign.
Move the audit ready button near the signature box.
1 vote -
multiple log ins for group
I wanted to offer our process for our different group programming in order to create an enhancement request for the Commission's Report and eliminate the need for one provider to have multiple logins for tracking commission payments.
Two providers facilitate a group. Each of these providers may lead more than one group with a completely different provider (so one provider may have multiple combinations).
For one group: One provider enters time and creates a clinical group note one week under their own login and the other provider enters time and creates a clinical group note the next week under their…1 vote
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