Skip to content

Have an idea?


Share it with us or vote on other people’s ideas. Our product team is listening.

Procentive Feature Suggestions

We love to hear feature requests from you! Use the field below to search for existing ideas. Vote on ideas you like or agree with. If you have a new idea that hasn’t been submitted by anyone else, submit it. If you have many ideas, submit them separately.
  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback

347 results found

  1. Logic to screen for modifier/POS compatibility

    We spend a fair amount of time correcting modifiers and POS in the Billing Module. For example, clinicians select 90834 GT but then select POS School instead of POS Telehealth. Or they select 90834 but then select POS 02 or 10 for TH. Would Procentive be able to add logic that would at least prompt a clinician to verify/update either CPT or POS if the POS does not match the code selected?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Billing/Claims  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  2. Default attendance status for bed management

    There needs to be a way to set a default status for Bed Management.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  3. Client Dashboard Clinical/Charting add Program column

    Add a "Program" column under Clinical/Charting on the client's dashboard. Most of our clients switch between multiple programs and many forms are similar between programs. The "Created by" column can give some indication of what program each clinical document is associated with, but it would be immensely helpful to see the program detail at a glance on this quick reference page that's linked in so many places.

    Side note - perhaps remove the client name column in this section, as it's somewhat redundant.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  4. Integration with time-tracking software

    Helpful to have an all-in-one platform for payroll, non-billable time-tracking, etc.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  5. 8031

    We have been using report 8031, as opposed to 8030, since we need more than 2 options to sort the report. 8030 has a nice feature on it where you can have a page break. Can we get a Page Break on the Main Sort on Report 8031 like there is on 8030?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  6. Split individual services - outpatient

    I'd like the ability to split a service line for individual services (specifically code H0038 U8) with more than one unit. This will help when needing to rebill claims that deny for billing more than the max allowed per day (8 units/day for this code - and we often bill out more than that) rather than having to re-enter multiple service lines.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Services (Time)  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  7. Client Dashboard Permissions

    Please restrict the client dashboard to show program specific service lines and clinical charting.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  8. Increasing character limit in Diagnosis Module

    The character limit in the diagnosis module needs to be extended. Not all diagnosis that were added could be written in full due to a character limit.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  9. Block autofill

    Wondering if there is a way for Procentive to "block" autofill from happening, if a user has it turned on in their browser settings? I know it's recommended to have it turned off, but curious, if this could be a fail safe, in case this step gets missed.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  10. Use Families module to link portal accounts for family members

    We should be able to use the families module to link client portal accounts in the same family so that only one login is needed and scheduling can all be done from one portal account.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  11. More info displayed on browser tabs

    Is it possible to add additional info to a browser tab when you hover over it? Example would be if you open up multiple documents for a client, it opens up additional tabs. You can hover over it and it show the clients initials and #. I'm wondering in this case, could Progress Note or Treatment Plan, etc be added to the text when you hover over it.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  12. Ability to adjust billing time/units more specifically

    There are a couple of codes that need to be billed as such:

    bill 1 unit = 45 min and 2 units = 45-60 min

    Need to be able to do more than what is currently possible.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  13. Redacting

    We would like to have a way to respond to ROIs electronically to reduce staff time in finding each part of the record, printing it, redacting by hand, recopying and then sending out.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  14. Help with multiple staff in same record

    An alert or identifier to show if another staff is in the same record at the same time.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  15. Larger font

    Would like to see a better background and larger print

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  16. Allow the Client's First and Last name to be colored in the appointment & client modules

    We would like the option to change the color of the Client's first and last name in the Appointment & client module. The colored notes are not a very good option as you actually have to review them to see what it means. If we could change the color of the clients name when they are considered a crisis client, in collections or are not allowed to schedule this would be very helpful.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  17. Client Verification sheet

    It would be very helpful if the client verification sheet or client verification (short) reports would list the member ID number and the Insured's name in the insurance section. We prefer to print these two versions when updating the client information as the Client Details list so much info and we have had clients question diagnosis and notes that print on that report. Thank you.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  18. locus

    Locus form carried over to the DA form automatically.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  19. 8000 Report as Excel Document

    Is there any way to add the option to export this report to excel?

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Reporting  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  20. inappropriate log in page artwork

    Hi, I sometimes appreciate and sometimes cringe at the artwork on the Procentive log in page. The image on there as of 6:18 pm today is flat out inappropriate. Please take it down and allow users to work in a professional environment.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Other  ·  Admin →
    How important is this to you?

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)
  • Don't see your idea?

Feedback and Knowledge Base