Procentive Feature Suggestions
344 results found
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Moving the location of the referral dropdown from the Misc. tab to the Clients tab is a great enhancement request. I recommend submitting th
Move the location of the referral dropdown from the Misc. tab to the Clients tab please
2 votes -
Prevent mirroring of video during video session appointments
Prevent video display from being mirrored during telehealth video sessions. Currently the image is reversed, which can be very distracting for participants.
1 vote -
If a logo is uploaded to the Settings module, Logo tab (either for "web" or for "print"), display logo
If a logo is uploaded to the Settings module, Logo tab (either for "web" or for "print"), display the logo and the date/time it was last uploaded.
4 votes -
Make Ticket Window Bigger
When creating a new ticket, it would be nice if the window was bigger. When you add a staff associated to the ticket it doesn't fit in the window so you have to scroll over to select the staff. Thank you.
5 votes -
8035
In the 8035 report, would it be possible to make the "Programs" scroll box expandable? We have so many programs and it is time consuming and error provoking when selecting multiple programs and you have to scroll, it would be so much easier if we could drag the box and make it larger. Thank you.
2 votes -
Admissions
Admissions tab: Please adjust so it is ordered with most recent stays are on the top.
I have client's with up to 40 -50 stays and we have to scroll down to the bottom to work on the Admissions line and see most recent info.5 votes -
Messaging on client dashboard
Could Procentive add Messages to the client dashboard to provide quick access similar to Tickets?
2 votes -
Dashboard doesn't indicate re-sent claims
The "Recent billings" portion of client's dashboard only indicates the first time a claim was sent. I would like the section to reflect when the claim was re-sent to the same payer.
5 votes -
family members in same portal
Clients who are in the same family should be able to be combined to one portal. Clients can't use the same email to set up more than one portal, and therefore need to create another email to finalize paperwork for other child/family member.
15 votes -
Client Module> Referent
In the client module> contacts tab can the referral check box be defaulted to yes instead of no? It causes inaccuracies when running report 3540 at the end of the year to see who our are top referrals are. We usually only use this tab for this purpose and this button can be easily missed by our admission team.
1 vote -
Setting up codes so they can be added to multipayers at once vs individually
We are adding a Chemical Dependency program and with that there are several new billing codes I have been setting up and some additional ones to come. Is there any way in the Procentive system these can be added to all payers with a set rate where I do not have to manually enter these into each payer? It seems like there should be a something simple to check "X" codes at each set rate can be added to the selected payers.
5 votes -
Consent/
I would like to have the Consent for treatment and Privacy practices forms to automatically flow the signature date into the client module>client tab to the Signed Release on file and Privacy practice notice signed by client. This would be a better way to keep our files current and up to date.
7 votes -
We want clients to be able to select the appointment type when scheduling via the client portal so we know if it is in person or telehealth.
We want clients to be able to select the appointment type when scheduling via the client portal so we know if it is in person or telehealth.
9 votes -
Client signature required before being able to send
We would like it if a client was not able to send a form through Client Portal, without signing it first.
8 votes -
being able to change the regarding txt to apply to all appointments or just this one
In the appointment window- the white box labeled regarding. I would like to be able to put information in there and be able to choose to have it apply to this appointment only or to all appointments scheduled for the client.
7 votes -
new message window not staying open
If I open a new message and go to a different module to get information to include in the message, the message disappears and I have to start over. GRRR!
5 votes -
Editing time Adds
When editing a Time Add, it would be easier if I did not have to re-enter the code every time.
2 votes -
import
Adding more fields to the import feature would be very useful and cost effective. In particular, we would like to be able to import assigned staff, program, diagnosis and payer information along with the fields currently available for import.
1 vote -
Ticket Module Unwieldy!
The ticketing system is very unwieldly and confusing. It takes way too much time to make sure all the steps were followed. It should follow more of a messaging model.
3 votes -
searching for closed ticket
It would be great if closed tickets could be searched for by words in the subject line. If I know I did something with the help of Procentive, but it was months ago, and I don't remember how, I would like to search for it. The only available search options are not useful.
2 votes
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